OnStar has become a key component of the driving experience in Chevrolet and GMC vehicles. With its wide array of features designed to enhance safety, navigation, and connectivity, OnStar is a powerful tool that can provide peace of mind on every drive. If you’re a new user or considering upgrading to a vehicle with OnStar capabilities, understanding how to use it effectively will enhance your driving experience.

What Is OnStar and What Does It Offer?
OnStar is a subscription-based service that offers a variety of tools and resources to enhance your driving experience. From emergency response services to turn-by-turn navigation and remote vehicle management, OnStar’s capabilities go far beyond what traditional vehicle systems can offer. Whether you’re looking for peace of mind in case of an emergency, the convenience of remote access to your vehicle, or an advanced navigation system, OnStar provides a comprehensive suite of services.
Key Features of OnStar
- Automatic Crash Response: In the event of an accident, OnStar can detect the impact and send an emergency signal, notifying responders of your exact location.
- Turn-by-Turn Navigation: You’ll get real-time directions sent directly to your vehicle, ensuring you stay on track and reach your destination efficiently.
- Remote Access: Through the OnStar app, you can lock or unlock your doors, start your engine, or locate your vehicle—all from your smartphone.
- Vehicle Diagnostics: OnStar provides a monthly health report, detailing the condition of key components such as the engine, brakes, and tire pressure.
- Roadside Assistance: If you find yourself stranded with a flat tire, dead battery, or another roadside emergency, OnStar can connect you with a towing service or other assistance.
- Wi-Fi Hotspot: OnStar also enables your Chevrolet or GMC vehicle to act as a mobile hotspot, keeping you connected on the go.
How to Use OnStar in Your Chevrolet or GMC
Getting started with OnStar is simple, but knowing how to utilize its features to their fullest potential will make your driving experience even more enjoyable. Here’s a detailed look at how you can use the OnStar services that come with your Chevrolet or GMC.
1. Activating Your OnStar Account
When you purchase a new Chevrolet or GMC vehicle equipped with OnStar, the first step is activating your OnStar account. This is typically done at the dealership, but if you’re buying a used vehicle, you can activate your OnStar services online or through the OnStar mobile app. Activation is quick and easy, and once your account is active, you’ll have access to all available services.
2. Using Turn-by-Turn Navigation
OnStar’s turn-by-turn navigation feature is incredibly user-friendly. To access it, simply press the OnStar button in your vehicle or call the OnStar service center to request directions to your destination. The OnStar advisor will send the navigation instructions to your vehicle, and you’ll hear the directions as you drive, ensuring a hands-free and hassle-free navigation experience.
- How to Access: Press the blue OnStar button located on the rearview mirror or the dashboard of your vehicle.
- What to Expect: The OnStar advisor will ask for your destination and provide you with turn-by-turn directions.
3. Using Remote Vehicle Management
One of OnStar’s most convenient features is its remote vehicle management. Through the OnStar app, you can manage your vehicle from virtually anywhere. This includes actions such as:
- Remote Start: Start your vehicle from your phone to warm it up on a cold morning or cool it down on a hot day.
- Remote Lock/Unlock: Lock or unlock your vehicle doors from anywhere, ensuring you never leave your car unlocked.
- Vehicle Location: If you’ve forgotten where you parked, you can use the OnStar app to pinpoint your car’s location.
To use remote management, simply download the OnStar app from the App Store or Google Play Store, sign in with your account, and you’ll have access to these features.
4. Emergency Assistance
OnStar is most recognized for its role in emergency response. In case of an accident, OnStar’s automatic crash response system can send an alert to emergency responders, ensuring that help is on the way quickly. The system can also automatically unlock your doors, turn on your hazard lights, and even start a voice call to emergency services if needed.
- How to Access: In an emergency, simply press the OnStar button. The OnStar advisor will assist you, coordinate emergency response, and provide instructions if necessary.
5. Wi-Fi Hotspot
Staying connected on the road has never been easier thanks to OnStar’s Wi-Fi hotspot feature. You can connect up to seven devices to the Wi-Fi network in your Chevrolet or GMC, making it perfect for road trips, business commutes, or keeping your passengers entertained during long drives.
- How to Connect: To access the Wi-Fi hotspot, simply activate the Wi-Fi feature from your vehicle’s settings menu. Connect your device to the Wi-Fi network, and you’re good to go.
- Data Plans: OnStar offers various data plans, and you can manage your data usage and billing directly through your OnStar account.
6. Vehicle Diagnostics
With OnStar’s vehicle diagnostics, you can keep track of your car’s health on a monthly basis. This feature provides detailed reports on key vehicle components like tire pressure, oil life, brake health, and engine status. You’ll receive a summary of the report via email, helping you stay on top of any maintenance needs before they turn into costly repairs.
- How to Use: Vehicle diagnostics are automatically delivered to your email, but you can also request a diagnostic check by calling OnStar or using the OnStar app.
- What It Includes: The report includes a summary of your car’s health, with any potential concerns highlighted for your attention.
Why Choose OnStar for Your Chevrolet or GMC?
OnStar is a powerful tool designed to make every drive safer, more efficient, and more enjoyable. Whether you’re looking for a way to stay connected, keep your car in top condition, or simply want peace of mind in case of an emergency, OnStar has you covered. With features like remote management, navigation assistance, and 24/7 emergency support, OnStar is more than just a service; it’s a valuable partner in every journey.
If you’re ready to experience all the benefits of OnStar in a Chevrolet or GMC vehicle, visit Tri-City Chevrolet GMC in Eden, NC. Our team is here to guide you through everything OnStar has to offer and help you get the most out of your vehicle’s features.


